Its all about the people...
Who We Are?
IT Works provides bespoke software development, IT infrastructure design, implementation
management and on-going IT support services. Our primary focus is in supporting
our wide variety of clients throughout the UK, helping them to run their businesses
more efficiently and effectively. We provide both packaged and bespoke software
solutions for customers and specialise in hosted Cloud based applications.
Our Core Values
Professionalism is a key value for any business. However, our approach to professionalism is not just what can be seen
it is the underlying processes and procedures that enables us to maintain professionalism whatever situation or
task is at hand.
We are committed to finding a solution to your problems. Always finding an answer for our customer and ensuring
the experience our customers have is always a positive one.
We are passionate about IT and Software. Both don’t function without the other so there is a real synergy with these core services allowing us to deliver solutions not just software.
We are always thinking about the future. IT and software has changed so much over the last 5 years and will continue to
evolve. We always use the latest technology and implement modern practices so that our solutions will be fit for purpose
for years to come.
We expected benefits from the OASIS software, however nothing quite prepared us
for how much easier day to day tasks would become for our support staff and how
straightforward reporting would be. It has turned producing our local authority
supporting people return from hours of work into a few clicks. We now have a range
of statistical information and extensive reporting at our fingertips. IT Works
continue to offer us a fantastic on-going service which is fundamental to the smooth
day to day operation of our services. Their staff are highly skilled and professional,
yet so easy to approach and communicate with. Services, which are tailored to our
needs, are consistently responsive and flexible and provide us with a robust and
cost effective solution to all our IT needs.
We recently upgraded all our IT equipment and systems and, thanks to the impartial
advice and efficient service from IT Works, we made the best choices for our needs
and most importantly, the transition didn’t interrupt our work. IT Works also provide
our ongoing support and any issues are dealt with quickly and efficiently. IT Works
have also helped to bring our case management systems into the 21st century through
the specialist programme developed for womens aid. This cloud based programme can
be tailored to specific needs and has vastly improved recording and more importantly,
reporting on the outcomes of our work. IT Works are a pleasure to work with. They
are honest in their advice, efficient in their service and helpful and patient when
help is required.