Case Management Software for Counselling & Therapeutic Services
OASIS is a secure, cloud-based case management system designed for charities, non-profit organisations, counselling services and therapeutic support providers.
Whether delivering counselling, psychotherapy, wellbeing support, family support or other therapeutic interventions, OASIS helps organisations manage referrals, assessments, appointments, case records, outcomes monitoring and reporting within a single platform.
Supporting Counselling and Therapeutic Services
OASIS can be configured to support a wide range of counselling and therapy services, including:
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Counselling services
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Therapeutic support services
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Psychotherapy services
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Wellbeing and mental health support programmes
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Family support services
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One-to-one support services
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Community-based support services
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Helpline and live chat services
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Group programmes and workshops
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Multi-disciplinary support teams
Whether providing short-term interventions or longer-term therapeutic support, OASIS helps services deliver effective, person-centred care.
Manage the Entire Client Journey
OASIS enables organisations to record, monitor and manage every stage of client engagement, from referral through to case closure.
Key features include:
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Client records and demographic information
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Referral, engagement and exit tracking
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Initial assessments and intake processes
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Appointment scheduling and management
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Session recording and case management
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Chronological, searchable case notes
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Support plans and intervention tracking
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Customisable forms and assessments
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Outcomes monitoring and evaluation tools
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Client feedback and service evaluation
All information is stored securely within a single system, helping practitioners and managers maintain accurate records and continuity of support.
Assessments, Outcomes and Evaluation
Understanding the effectiveness of therapeutic interventions is essential for service delivery, quality assurance and funding requirements.
OASIS supports:
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Standardised assessment tools
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Outcome monitoring frameworks
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Wellbeing and progress measures
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Custom evaluation forms
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Client feedback collection
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Service impact reporting
Services can configure tools and measures to align with their own therapeutic models, commissioner requirements and organisational objectives.
Reporting and Service Management
Built-in reporting tools allow organisations to generate clear, meaningful reports from the data collected across their service.
OASIS helps teams:
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Monitor caseloads and service demand
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Analyse referral pathways
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Track waiting lists and service activity
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Measure outcomes and impact
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Meet funder and commissioner reporting requirements
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Support quality assurance and continuous improvement
Flexible and Tailored to Your Service
Every counselling and therapeutic service operates differently. OASIS offers a wide range of optional modules, licensed tools, customisable forms, assessments and outcome measures that can be adapted to your specific requirements.
We can also develop bespoke functionality and reporting tools to ensure OASIS supports your service model, workflows and reporting needs.
Training and Support
All OASIS users receive access to:
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An extensive online knowledge base
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User training and onboarding support
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Responsive helpdesk assistance
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Ongoing support from our specialist team, five days a week
OASIS provides counselling and therapeutic services with a secure, flexible and effective case management platform that supports frontline delivery while helping organisations evidence outcomes, impact and service performance.