Case Management Software for Domestic Abuse Services, 'Honour'-Based Abuse Services & Refuge
OASIS is a cloud-based case management system designed for charities, non-profit organisations and specialist services supporting adults, children and families affected by domestic abuse, domestic violence, coercive control, stalking, sexual violence and so-called 'honour'-based abuse.
Built specifically for frontline support services, OASIS helps organisations manage referrals, assessments, risk, support planning, safeguarding, case recording, outcomes monitoring and reporting within a single secure platform.
Supporting Every Type of Domestic Abuse Service
OASIS can be configured to support a wide range of domestic abuse and violence against women and girls (VAWG) services, including:
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Independent Domestic Violence Advisor (IDVA) services
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'Honour'-based abuse support services
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Outreach and floating support services
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Drop-in and community-based support
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Specialist by-and-for services
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Refuge and safe accommodation services
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Helpline and live chat services
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Counselling and wellbeing services
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Children's and family support services
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Perpetrator intervention and behaviour change programmes
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Group programmes and training delivery
Manage the Entire Client Journey
OASIS enables services to record, monitor and manage every stage of client support, helping teams deliver safe, effective and person-centred services.
Key features include:
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Client records and demographic information
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Equalities monitoring and diversity data
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Accessibility requirements and additional vulnerabilities
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Referral, engagement and exit tracking
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Risk assessments and risk monitoring
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Safety planning and support planning
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Chronological, searchable case notes
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Customisable forms, assessments and evaluation tools
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Outcomes monitoring and impact measurement
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Civil and criminal justice process tracking
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Client feedback and service evaluation
For accommodation-based services, OASIS also includes tools to manage:
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Refuge or accommodation spaces
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Dispersed accommodation and units
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Occupancy, vacancies and voids
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Moves, transfers and departures
Reporting, Outcomes and Impact
Built-in reporting tools allow managers and commissioners to quickly generate meaningful reports from the data collected across their service.
OASIS helps organisations:
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Demonstrate outcomes and impact
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Meet funder and commissioner reporting requirements
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Monitor service performance
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Identify trends and emerging needs
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Improve service planning and delivery
Every organisation works differently. OASIS offers a wide range of optional modules, licensed tools, customisable forms, outcome measures and specialist features that can be tailored to your service model.
Where required, we can also develop bespoke functionality to meet specific operational, reporting or contractual requirements.
Training and Support
All OASIS users receive access to:
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An extensive online knowledge base
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User training and onboarding support
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Responsive helpdesk assistance
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Ongoing support from our specialist team, five days a week
Our goal is simple: to provide domestic abuse services with secure, flexible and effective case management software that supports frontline practice while delivering the data needed to evidence impact and improve outcomes.