Case Management Software for Housing & Homelessness Services
OASIS is a secure, cloud-based case management system designed for charities, housing providers, local authority services and non-profit organisations supporting people affected by homelessness, housing insecurity and complex support needs.
Whether delivering homelessness prevention, housing advice, tenancy sustainment, supported housing or outreach services, OASIS helps organisations manage referrals, assessments, support plans, accommodation placements, outcomes and reporting within a single platform.
Supporting Housing and Homelessness Services
OASIS can be configured to support a wide range of housing-related services, including:
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Homelessness prevention services
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Housing advice and advocacy services
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Supported housing providers
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Temporary accommodation services
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Outreach and street outreach services
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Tenancy sustainment services
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Resettlement and move-on support
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Floating support services
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Young people's housing support services
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Complex needs and multiple disadvantage services
OASIS provides the flexibility needed to support diverse service models while maintaining consistent case management and reporting processes.
Manage the Entire Client Journey
OASIS enables organisations to record, monitor and manage every stage of client support, from initial referral through to successful housing outcomes.
Key features include:
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Client records and demographic information
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Referral, engagement and exit tracking
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Housing needs assessments
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Support planning and goal setting
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Risk assessments and safeguarding records
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Chronological, searchable case notes
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Action plans and intervention tracking
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Appointment and contact management
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Outcomes monitoring and evaluation tools
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Client feedback and service evaluation
All information is stored securely in one place, helping teams provide coordinated and effective support.
Accommodation and Placement Management
For accommodation-based services, OASIS includes tools to manage properties, placements and occupancy.
Services can:
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Record accommodation placements
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Monitor occupancy levels
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Track vacancies and voids
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Manage client moves and transfers
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Record departures and move-on outcomes
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Monitor accommodation usage and demand
This provides a clear overview of available spaces while reducing administrative workload.
Support Better Outcomes
OASIS helps organisations measure the impact of their work and demonstrate positive outcomes for individuals accessing support.
Services can track:
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Housing outcomes
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Tenancy sustainment
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Move-on achievements
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Wellbeing improvements
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Support needs and progress
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Engagement with services
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Personal goals and action plans
Built-in outcome measurement tools help organisations evidence their impact to funders, commissioners and stakeholders.
Reporting made simple
Built-in reporting tools make it easy to generate meaningful reports from the data collected across your service.
OASIS helps organisations:
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Monitor service demand and caseloads
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Analyse referral sources and pathways
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Track housing and accommodation outcomes
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Measure service performance
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Meet commissioner and funder reporting requirements
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Identify trends and emerging needs
Reports can be tailored to support operational management, strategic planning and contract monitoring.
Flexible and Configurable
Every housing and homelessness service operates differently. OASIS offers a wide range of optional modules, customisable forms, assessments, outcome measures and reporting tools that can be adapted to your service requirements.
We can also develop bespoke functionality and reports to support specific contracts, funding streams or service models.
Training and Support
All OASIS users receive access to:
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An extensive online knowledge base
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User training and onboarding support
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Responsive helpdesk assistance
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Ongoing support from our specialist team, five days a week
OASIS provides housing and homelessness services with a flexible, secure and effective case management platform that helps teams deliver support, manage accommodation, measure outcomes and demonstrate impact.